Heather Keith Freeman (jnanacandra) wrote,
Heather Keith Freeman

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I am now firmly convinced that Merrill Lynch is the ultimate evil. Not only have they horribly mismanaged my account; not only have they failed to close the account two months after we told them to; and not only do they not have a TTY line; but their phone system is configured such that it's unusable by someone using a relay.

on the other hand, Wells Fargo++ for not only having a TTY line, but having reasonably clueful people staffing it.

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