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So I arrive at work this morning, and sitting on my desk is a brand new telephone. It says 'Siemens' on it. Since my hearing aids are also made by Siemens, I thought it might be a new TTY phone. However, there is no manual, no TTY-ish buttons on it, and no visual ringer. There's a little card on it saying 'happy holidays from Siemens and [technical 'support']. Thanks for letting us install your new phone."

The phone's not even on. I wouldn't call that installed.

Now, MITRE is in the process of switching over to a digital phone system. They eventually sent someone over to talk to me about this (since I have a TTY phone and am therefore 'special') about a month ago. They had no idea how to deal with TTY phones (??!), so said they'd leave my setup as is.

So what the heck is this new phone doing on my desk???

(It occurs to me that the likeliest explanation is this is actually for my officemate - they just put it on the wrong desk. But it's much more entertaining to imagine conspiracies and mysterious gifts from the gods of technology.)


( 2 comments — Leave a comment )
Dec. 26th, 2001 09:15 am (UTC)
I've discovered, in the corporate world that your life becomes much easier if you become really close with the perosn that manages facilities. First, the underlings tend to screw up less. Also, jobs get handled much more quickly.

As a result, I've gotten to oik thru a couple of special requests :)
Dec. 26th, 2001 11:54 am (UTC)

It took me a few weeks to set up my phone in my office with voice mail after they moved me. I eventually got this phone reset so I could program it for me, after being sternly scolded by some anonymous telephone tech support person because no one had bothered to send her a support request to have my extension number changed. Of course, they wasted no time getting my old extension reset, and I was immediately reassigned on the directory and all...

I'm on first-name basis with one of the computer tech support guys at corporate, so that makes my life easier.

- Eric
( 2 comments — Leave a comment )


firesea: self-portrait
Heather Keith Freeman
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